Code of Conduct

CODE OF ETHICS

CHE believes that sustainable success can only be achieved through a consistent and passionate adherence to a strong set of values.  These values are described below:

Our Customers

Our customers provide our livelihood.

Our customers are the focus of everything we do.

We understand our customers’ needs and consistently deliver better solutions than our competitors.

We conduct our business affairs to the highest ethical standards ensuring there is no conflict of interest and work diligently to be a respected member of the business community.

Our People

Our leadership and management philosophies and strategies are designed to facilitate the realisation of each person’s full potential.

We treat each other fairly, and with respect for individual dignity.

We adhere to the highest standards for the safe operation of our business and the protection of our people.

We accept the highest level of personal responsibility for our actions and the consequences that flow from them.

Our Community

We understand the needs and aspirations of our community and participate in initiatives to foster its ongoing development.

CODE OF PRACTICE

Our Code of Practice summarizes our operational policies and our commitment to quality customer service.  CHE:

• Is committed to the provision of a high standard of quality and continuous improvement of its services
• Complies with all national and state regulatory and legislative requirements.
• Implements, monitors and maintains effective financial management procedures
• Maintains secure, accurate and confidential HR, customer and financial records
• Advertises and markets its services openly, honestly and with integrity.
• Recruits employees, apprentices and trainees on the basis of access and equity.
• Inducts new recruits to the organization’s policies, procedures and practices, and to their own roles and responsibilities
• Ensures a safe and healthy environment for employees, apprentices and trainees
• Prohibits discrimination in any form towards any employee, apprentice/trainee or customer.
• Manages the on-going development and performance of employees.
• Encourages feedback and evaluation on its performance from its stakeholders.